Privacy Policy

Effective Date: June 27, 2026

Crafty Queens LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with us online.

 

Information We Collect

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We may collect the following types of information:

• Personal Information

  • When you place an order, request a quote, subscribe to our newsletter, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party payment providers)

  • Company name (if applicable)

  • Custom Order Information

• To complete your order, we may collect:

  • Names and personalization details

  • Uploaded images, logos, or artwork

  • Design preferences

  • Event information

  • Special instructions

  • Automatically Collected Information

• When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referral source

  • Cookies and similar tracking technologies

How We Use Your Information

• We use your information to:

  • Process and fulfill orders

  • Provide quotes

  • Create custom products

  • Respond to customer inquiries

  • Process payments

  • Ship products

  • Communicate order updates

  • Improve our website and customer experience

  • Send promotional emails (only if you have opted in)

  • Send notification texts and promotions

    • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties​

  • Prevent fraud and protect our business

Cookies

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• Our website may use cookies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Measure marketing effectiveness

*You may disable cookies through your browser settings, although some website features may not function properly.

Payment Information

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• We do not store or have access to your complete credit card information.

• Payments are processed securely through trusted third-party payment processors such as:

• Zelle

• Stripe

• Quickbooks

 

*These providers maintain their own privacy and security practices.

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Sharing Information

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• We do not sell, rent, or trade your personal information.

• We may share your information with trusted third parties only when necessary to:

  • Process payments

  • Ship your orders

  • Provide website hosting

  • Send marketing emails (with your consent)

  • Comply with legal obligations

  • Custom Designs & Uploaded Files

• If you upload logos, artwork, or photographs:

  • You represent that you have permission to use those files.

  • You grant Crafty Queens LLC permission to use the files solely for producing your custom order.

  • We will not sell or distribute your uploaded designs.

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Marketing Communications

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• If you subscribe to our mailing list, we may occasionally send:

  • New product announcements

  • Holiday promotions

  • Sales

  • Event updates

  • Vendor event schedules

• You may unsubscribe at any time using the link in our emails.

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Data Security

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• We use reasonable administrative, technical, and physical safeguards to protect your personal information.

• While we strive to protect your information, no method of electronic transmission or storage is 100% secure

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Third-Party Links

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• Our website may contain links to third-party websites, including social media platforms.

• We are not responsible for the privacy practices of those websites.

• Children's Privacy

• Our website is not intended for children under the age of 13.

• We do not knowingly collect personal information from children.

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Your Rights

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• Depending on your location, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your information (subject to legal and business recordkeeping requirements)

  • Opt out of marketing communications

  • Request information about how your data is used

• To exercise these rights, please contact us using the information below.

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Retention of Information

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• We retain customer information only as long as necessary to:

  • Complete orders

  • Maintain business records

  • Comply with tax, accounting, and legal obligations

  • Resolve disputes and enforce our agreements

  • Changes to This Policy

  • We may update this Privacy Policy from time to time.

  • Any updates will be posted on this page with a revised effective date.

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